
What The Fork
What The Fork was built as a fairer alternative to high commission restaurant ordering apps. As cofounder and product owner I built it from the ground up: the concept, the commercial model, the platform experience and the roadmap. The aim was simple. Give restaurants more control over their own orders, customers and margins.
I defined how the product worked on both sides: the restaurant and the end customer. That included pricing built around a capped monthly fee, a small service charge and a reduced restaurant fee, rather than high commissions. I also led how the company was positioned and sold, while keeping the product grounded in what busy operators need day to day.
My director and ownership seat ran from June 2016 to June 2025 and has ended. What The Fork remains one of the two biggest products I built from the ground up.
“Working with Steven throughout our journey at What The Fork was one of the key reasons the business was able to disrupt the industry. What stood out most was his ability to bring clarity and direction, especially around the product and how it aligned with our overall goals.”









